The American Drycleaner Podcast
Workplace Security 101: What to Do, How to Do It, and Why You Should

Workplace Security 101: What to Do, How to Do It, and Why You Should

June 8, 2020

Security begins with the garment care location. Alex Yearout, owner of Complete Cleaners, discusses leadership, the power of a smile, having lighting to reassure clients and staff, and using video to solve "the mysteries of missing pieces." Security, he adds, is about providing a safe workplace.

Counter Dream Team: Be Unforgettable to Clients at the Front Counter

Counter Dream Team: Be Unforgettable to Clients at the Front Counter

May 11, 2020

Coaching, collaboration and teamwork help create an unforgettable front counter team, relates Todd Ofsink, CEO of Todd Layne Cleaners. To nurture that customer-first mentality, he says it's sort of like being a parent. And he's looking for that caring, special person who can shine at the front counter.

Diversify With CRDN and Stay Essential

Diversify With CRDN and Stay Essential

April 24, 2020

DIVERSIFICATION IS CRITICAL TODAY MORE THAN EVER. Learn how CRDN trains and helps dry cleaners diversify the services they provide. CRDN is the largest textile and electronics restoration franchise network in the world with 152 locations throughout the US, Canada, and the UK, and we’re growing! CRDN franchise partners have been providing emergency response as a formalized network for 19 years, working with policyholders, insurance representatives, and contractors to restore peace of mind after a disaster. Learn more now about how you can diversify with CRDN and be considered an essential service, allowing you to be in demand in the best and worst of times. CRDN offers an experienced home office team ready to provide you with support from day one! Listen, learn and call today.

Having Backup Equipment: If You Have One, You Have None

Having Backup Equipment: If You Have One, You Have None

April 14, 2020

Let redundancy permeate your cleaning operation and all throughout your business, relates Zach Kinzer, owner of Bridgestone Cleaners. He describes having backup coverage in equipment and people as the key. Always "be able to flow," he says.

Opening New Channels: Lockers, Kiosks

Opening New Channels: Lockers, Kiosks

March 10, 2020
Consumer habits have changed. It's a convenience-first society today, says Wayne Wudyka, CEO of The Huntington Company, the Martinizing franchise and CRDN. He talks about new opportunities for owners to diversify. One he calls, "Life-changing." Find out why.
Machine Technology Equals Team Member Efficiency

Machine Technology Equals Team Member Efficiency

February 10, 2020

Machine technology has taken enormous leaps in recent decades. Scott Bell, owner of Bryan's Cleaners, discusses the biggest advances in dry cleaning, but reminds us of the importance of your team members, who make it all happen.

Find Great Help: Hiring Tips for the Drycleaning Owner

Find Great Help: Hiring Tips for the Drycleaning Owner

January 10, 2020
Practical, real-world tips, from today's new hiring market, on how to find the right employee to fit a drycleaning operation from Sasha Ablitt, owner, Ablitt's Fine Cleaning.
Finishing in Drycleaning Operations

Finishing in Drycleaning Operations

December 6, 2019

Finishing is an essential part of processing a professionally cleaned garment. Mike Tungesvick, national sales manager at Sankosha USA, talks about the skill and pride of the finisher, and the various types of finishing equipment in use at drycleaning plants today.

Wet Cleaning in the Dry Cleaning World

Wet Cleaning in the Dry Cleaning World

November 11, 2019

Learn how wet cleaning can fit into your operation so you can more fully serve your clients today, with Michael "Stucky" Szczotka, owner of Eagle Star Equipment and Poseidon Textile Care Systems.

Distributor Relations

Distributor Relations

October 15, 2019

Discover what it takes to be an effective partner today in the supply chain from Mike Ross, owner of Aristocraft Supply. He'll talk about those vital relationships distributors develop with both vendors and drycleaning owners.

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