Episodes
Wednesday Aug 21, 2024
Workplace Violence & Prevention
Wednesday Aug 21, 2024
Wednesday Aug 21, 2024
After a deadly shooting at a textile care facility earlier this year, preventing workplace violence has gained a new focus for many dry cleaners. Carol Dodgen of Dodgen Security Consulting and Jay Juffre from ImageFIRST discuss warning signs, training, prevention and more.
Tuesday May 30, 2023
Automation Must-Haves for Your Plant
Tuesday May 30, 2023
Tuesday May 30, 2023
Whether it’s to serve customers better or to offset a tight labor market, dry cleaners are increasingly turning to automation. We discuss this trend with Christopher White, executive director of America’s Best Cleaners, and Will Waterstraat, managing partner of Seattle-based Helena Cleaners.
Tuesday Mar 21, 2023
Buying Out the Competition
Tuesday Mar 21, 2023
Tuesday Mar 21, 2023
When dry cleaners want to expand, they can either open new stores or buy out competition looking to get out of the business. We explore this topic with Gary Glover of Puritan Cleaners and Arthur C. Anton, Jr. of Anton's Cleaners.
Tuesday Dec 13, 2022
Training and Promotion
Tuesday Dec 13, 2022
Tuesday Dec 13, 2022
Mark Scott came up through the ranks to become the owner of Bakker’s Fine Drycleaning in Kirkland, Washington. Here, he provides owners with tips on identifying team members who are ready for more responsibility.
Wednesday Dec 07, 2022
Special Report: LA Cleaners, Associations Fight Proposed Poly Bag Ban
Wednesday Dec 07, 2022
Wednesday Dec 07, 2022
Lawmakers in Los Angeles recently met to consider banning single-use plastic bags, and dry cleaners feared that the poly bags they use would also be affected. Industry trade organizations quickly rallied to make sure the drycleaner’s voice was heard during this discussion.
Wednesday Oct 12, 2022
Preventative Maintenance for the Win!
Wednesday Oct 12, 2022
Wednesday Oct 12, 2022
Jerry Moore of Moore Services highlights the benefits of performing regular preventative maintenance on your equipment — and warns of the risks of neglecting this important task.
Wednesday Aug 10, 2022
Continuing Education
Wednesday Aug 10, 2022
Wednesday Aug 10, 2022
Brian Johnson of the Drycleaning & Laundry Institute (DLI) joins us to examine the value of taking part in virtual and in-person continuing educational opportunities.
Tuesday Jun 07, 2022
Pleasantly Surprising Customers
Tuesday Jun 07, 2022
Tuesday Jun 07, 2022
Kyle Matthews of Detroit’s Janet Davis Cleaners offers ideas and outlooks for boosting the customer experience in your store, making you the only cleaner your clients consider.
Tuesday Apr 12, 2022
Making the Most of a Trade Show
Tuesday Apr 12, 2022
Tuesday Apr 12, 2022
Messe Frankfurt’s Greg Jira joins us to discuss the benefits of attending industry trade shows, including ways to prepare prior to the event to get the most out of your time there. We also get a preview of Clean Show 2022.
Tuesday Feb 08, 2022
Cleaners, Raise Your Prices!
Tuesday Feb 08, 2022
Tuesday Feb 08, 2022
Kermit Engh of Methods for Management explores why dry cleaners should not be afraid to raise prices when their own cost of production is on the rise. We discuss reasons why most customers will understand this trend, as well as strategies for dealing with those who don’t.